Our Commitment to Your Data
At Aethel Bloom, we value the trust you place in us when you share your personal information. This policy explains how we collect and protect your data while you enjoy our floral services.
1. Information We Collect
To provide our bespoke flower delivery services in London, we collect information that you provide directly to us through our website at [email protected]. This includes:
- Name and contact details (email address, phone number).
- Delivery addresses for your orders.
- Billing information and payment details processed via secure gateways.
- Personalized messages included with your floral arrangements.
2. How We Use Your Data
Your information allows us to fulfill your floral orders and provide a personalized experience. Specifically, we use your data to:
- Process and deliver your fresh cut flowers and bouquets.
- Send order confirmations and delivery updates.
- Respond to inquiries regarding event floral arrangements.
- Send seasonal newsletters or special offers if you have opted in.
Data Security
We implement robust security measures to ensure your personal data is protected against unauthorized access, alteration, or disclosure.
3. Third-Party Services
We do not sell your personal data. We only share information with trusted partners necessary for business operations, such as delivery couriers and payment processors. These partners are strictly required to maintain the confidentiality of your information.
4. Your Rights
You have the right to access, correct, or request the deletion of your personal data. If you wish to exercise these rights or have questions about our privacy practices, please contact us at our London studio:
Aethel BloomWalton Street,
London, SW3 1SA
Phone: +447280652445
Email: [email protected]
5. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage your cookie settings through your browser at any time.